Testimonials

"Iain, thank you very much for all your help and guidance during the review. While we believed we were getting a good service from our broker, it was certainly great to have this independently verified as well as confirm that our coverage and premiums were acceptable. Your involvement and input certainly saved us much time and effort"

Paul McDonald
Corporate Services Manager
Sundale Garden Village, Nambour

"Dear Iain, I would like to write to you and say how impressed I have been with your help over the years and the mature way you have dealt with doctors who are often difficult. I have always found you extremely helpful, courteous and kind. I would just like to tell you how happy I have been with your services."

Dr Paul Kornan
Forensic Psychiatrist
Melbourne

"Dear Iain, I would like to take this opportunity to thank you for the support and advice offered in the short time I have known you. Your "insurance 101" approach was invaluable to me as a new player to the game. Your attendance at the ADHA conferences demonstrates your company's commitment to staying abreast of the current issues facing small facilities. It has been exceptionally useful to deal with someone who understands the Medical Insurance market in such depth."

Leanne Kemp General Manager/Director of Nursing
Manningham Day Procedure Centre

"Repromed has for several years now relied heavily on the expertise of Iain Birtwhistle in placing and managing its professional insurances. We cannot speak highly enough of Iain's expertise in handling our complex cover requirements as a highly specialised service. The depth of his knowledge is immense, his market nous is invaluable and his advice is always practical. On top of this he is a pleasure to deal with. We have no hesitation in recommending his services to anyone considering him as their advisor."

Roger Stables
General Manager
Repromed

"Dear Iain, I clearly remember our first meeting in October 2004. Until we met you, we had great difficulty in obtaining medical and professional indemnity insurance for our business and I was so pleased when you said that you will take care of us and you did. Nearly three years later you continue to take care of our insurance needs. You are very innovative with a 'can do' attitude. You were the only broker that took the time and effort to understand the unique insurance issues of a newly established medical school in Samoa as well as the curriculum and administrative centre in Melbourne. We are extremely appreciative for your support. The wealth of knowledge you offer to the average lay person about the medical insurance world is so valuable. You are an extremely approachable person and it is always a pleasure dealing with you. Thank you Iain, we will always be consulting you for any insurance needs."

Professor Surindar Cheema
Chief Executive Officer
Medical Education Services Australia Pty Ltd
and
Vice Chancellor
Oceania University of Medicine (Samoa)

"Dear Iain, I would like to take this opportunity to thank you for the services you have provided Toowong Private Hospital over the past four years. It has been exceptionally useful to deal with someone who understands the Medical Insurance market in such depth. Unfortunately in the past we have found that whilst our brokers have been capable in General insurance they have floundered when it comes to the complexities of Medical insurances. The service you have provided to the hospital is so much more than the once a year beat-up to get the best premium. Your accessibility and breadth of knowledge across a wide range of insurance and risk issues is a very useful management tool. Small to medium sized organisations often find themselves with knowledge gaps when it comes to specialised areas and you have proven to be a valuable resource that has been utilised by all members of the management team at one time or another. On a personal note I have always found that the opinion or information you offer is always honest, well thought out and concise. I might not always agree or perhaps more accurately want to hear with what you have to say but I always know it is said with a solid foundation of skill and experience. Hopefully these past years have just been the beginning of a long and mutually advantageous working relationship."

David Sallows
Director of Administration & Finance
Toowong Private Hospital

"Insurance is a necessary evil and in particular for a Private Hospital. Despite using an insurance broker, Hospital Mangement were never 100% confident we had appropiate cover in both value and insurance type. Many times our broker reassured us that all was OK. Thankfully we were a low claiming hospital but until we acquired the services of Iain Birtwhistle we were blissfully unaware that "more" could be done to address our insurance needs. The "more" we got was not at greater expense. Iain was able to identify deficits in our Policies and guide us with the wording required to address our specific need. His expert knowledge of the market and the vagaries of the various players gave us the information we needed to make sound decisions and to confront our brokers to achieve a better deal. If you want to have the confidence that your insurances are right for you then I would highly recommend Iain Birtwhistle."

Alan Cooper
CEO - Friendly Society Private Hospital
Bundaberg, Queensland

"Hi Iain, You have really made a difference for us by sorting out our insurance issues. We were using a firm who had fragmented our insurances across various departments. Just getting people to call back, let alone provide a sensible answer for the business was impossible. I really liked the way you took time to understand our admittedly small business, and come to grips with the complexity of professional indemnity, public liability, product and property insurances, for our blend of professional services and software services. You provided us with a solution that gave us the increased breadth of coverage we needed (but initially didn't know we needed), and the cost was lower than what we were previously paying. Your staff are great to deal with, and we now have an understanding single point of contact for all our insurance needs. Thank you!"

Jeff Ryall
Managing Director
Quality Award Partners Pty Ltd